Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 2 days of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Frequently Asked Questions

Sizing details

All sizes are approximate as all items are made by hand.

Wholesale availability

We welcome all wholesale inquiries!
Please email:


We work with several animal rescue groups in the San Francisco Bay Area and donate a portion of every sale to a group in need or we purchase foods and beds for the pets. Occasionally, we also donate to a rescue mission to help the homeless as well as battered women.


All items are checked for quality and accuracy before shipping. All items are carefully packed when shipped. Should anything be damaged in shipping, please contact us as well as the carrier immediately so we can help you to be reimbursed for the item.

Shipping costs & policies:

✅ FREE U.S. SHIPPING & TRACKING with orders $10 or more*
☆ OR 99¢ U.S. Shipping if order is less than $10 ☆
Choose items in our store totaling $10 or more THEN USE Code SHIPFREE at checkout - click to apply and receive FREE SHIPPING & FREE TRACKING (must use code for free shipping at time of purchase)

✅ 10% OFF all orders $25 or more
✅ 20% OFF all orders $50 or more

❤︎ YES!! >> FREE shipping AND product DISCOUNT? ❤︎
Only one code will work at checkout so to use BOTH FREE SHIPPING and a DISCOUNT code, please put 25PLUS or
50PLUS in the notes with order. We will refund the applicable discount THE SAME DAY as the order is placed.

📌=>> Also available (at checkout)

Handmade or Custom Items Imperfections

Please remember that many of our items are made by hand and may have some imperfections (just like each of us!). ANY questions or concerns, PLEASE ASK!