Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 2 days of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Frequently Asked Questions

Sizing details

All sizes are approximate as all items are made by hand.

Wholesale availability

We welcome all wholesale inquiries!
Please email: terri@BuyCraftsForLess.com

A portion of YOUR PURCHASE is DONATED!

We work with several animal rescue groups in the San Francisco Bay Area and donate a portion of every sale to a group in need or we purchase foods and beds for the pets. Occasionally, we also donate to a rescue mission to help the homeless as well as battered women.

RETURNS:

All items are checked for quality and accuracy before shipping. All items are carefully packed when shipped. Should anything be damaged in shipping, please contact us as well as the carrier immediately so we can help you to be reimbursed for the item.

Shipping costs & policies:

FREE U.S. SHIPPING & TRACKING with orders $10 or more

99¢ U.S. Shipping if order is less than $10 + 39¢ for ea additional item.

Tracking not provided for order less than $10.
USPS responsible for prompt delivery. It can take time for delivery; we apologize, but we have no control over USPS delivery. Please contact them with any delivery inquiries.

We are sorry, but for orders shipped without tracking, we cannot be responsible for their delivery. If you feel your order may have been lost, please contact your local post office to file a claim for a refund. We do not provide refunds as we are very careful and very honest that your item(s) were shipped as indicated. We are not responsible for USPS and their delivery schedules.

Handmade or Custom Items Imperfections

Please remember that many of our items are made by hand and may have some imperfections (just like each of us!). ANY questions or concerns, PLEASE ASK!